It is important to us that your Schaumburg wedding is spectacular. We will do all we can to assure you a wonderful affair. However, it is necessary to have an understanding of our policies regarding catered events to protect the interests of both the hotel and our guests. Please take a moment to review them below.
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Function Rooms
Much of the success of your event depends on the atmosphere of your surroundings at our banquet halls in Schaumburg, IL. We understand this importance and will work with you to achieve the overall experience you desire. We offer various function rooms. including the Grand Ballroom and Tent to accommodate a wide range of events. The attendance you anticipate and the set-up your event requires are the primary factors in your event’s room assignment. Revisions in these requirements may necessitate a change to a more suitable room. Rental fee is based on your group’s program. Revisions in factors such as group counts, times, dates, meal functions or set-up may necessitate a revision of the rental fee.
Smoking
The Chicago Marriott Schaumburg is a smoke-free facility. Smoking is not permitted anywhere inside the building.
Diagrams
Your event manager will be happy to provide you with diagrams of room arrangements upon request. We ask that they be returned with specific requirements two weeks before your event.
Audio Visual
Your event manager and the Chicago Marriott Schaumburg Event Technology Department will be delighted to assist you with your audio visual needs.
Security
The Chicago Marriott Schaumburg does not assume responsibility for the damage or loss of any merchandise brought into the hotel.
Coat Room
The Chicago Marriott Schaumburg will arrange for checkroom services for your function lat the prevailing rates. Please consult with your event manager for details.
Liabilities
You may be sure that the Chicago Marriott Schaumburg team will do everything to see that your event is a success. Occasionally, situations do occur beyond our control, such as accidents, government regulations, labor difficulties and food and beverage supplies, which prevent or interfere with our performance. We will keep you informed should these situations occur and we will arrange an alternate solution.
Special Services
Our staff is pleased to assist you with any floral arrangements and décor to enhance your event . Please consult with us, as all signs, displays or decorations and their set -up are subject to prior approval of the hotel in accordance with local fire codes and to prevent damage to the hotel. Signs may not be displayed in the Great Room of the hotel under any circumstances. Exterior directional signage will also not be permitted.
Banquet Menus
To ensure the safety of all our guests and to comply with local health regulations, neither patrons nor their guests shall be allowed to bring food or beverage into the hotel. We are at your service to custom design a menu and to accommodate your special request , which will ensure the success of your event . The final details of your event are to be submitted to your Event Manager at least three weeks before your event so that our entire staff may prepare to accommodate your needs.
Guarantee
To best serve your and your guests, a final confirmation of attendance or “guarantee” is required by 11:00am, 72 hours prior to your event. This count many not be reduced within this time period; however, we will be prepared to serve more than the final guarantee, upon request. If no guarantee is received, the hotel will charge for the expected number of guests as indicated on the banquet event order. A $100.00 service charge will be assessed on each food funct ion if attendance is less than 35 guests.
Pricing
Our culinary staff uses only the freshest ingredient s in preparing your meals. Due to market conditions, menu prices may change without notice unless confirmed by a signed banquet event order.
All meeting room, food and beverage, and related service is subject to applicable taxes (currently at 10.75%) and service charge (currently at 22% taxable at 8.75%) in effect on the date of the event .
Payment Policy
Unless credit has been established with the Chicago Marriott Schaumburg, payment must be received three business days before your function, based on the guaranteed number of guests. Your sales manager will be happy to provide you w ith further details on establishing credit .
Cancellation
If you should find it necessary to cancel your event , you will be held responsible for expenses incurred by the hotel in preparation of your event.
Damages
The patron assumes full responsibility for any damages to the hotel property caused by the patron, their guests or their agents.